eMart Hub offers you an opportunity to repair or replace the purchased product with a new one. This condition applies if the product possesses some manufacturing fault and the company considers the defect to be serious enough that leads to a replacement. Please note that warranty policies may vary from product to product.
During the period of warranty, if a fault is discovered, a claim can be initiated under the following Terms and Conditions:
The customer must keep the purchase receipt issued by eMart Hub. Both the Warranty card and purchase receipt must be presented during a claim. No claim will be entertained without the receipt.
Products must be appropriately packed for transportation. The box must contain the user manual, all accessories, a detailed fault note, and a copy of the invoice.
Transportation costs to and from ElectroMart are borne by the customer. During transit, the product remains solely at the owner’s risk.
Warranty claims will be void or rejected in the following cases:
